Wednesday 11th September 2013
Venue - Evershed's, London
FCS’s popular Comms Provider event got a fresh spin for 2013, with a strong new focus on the ways in which the converging market place is affecting the industry. PhonepayPlus can’t just look at the narrow business of premium-rate service provision in a market in which the termination rate is simply the final stage of monetising a purchase which may have begun as an app or on-line transaction. Ofcom can no longer regulate fibre access as though it has no relation to mobile data. And CPs can no longer write off government initiatives as well-intentioned nonsense.
Everything from consumer expectations to Openreach performance came under the spotlight of FCS Comms Provider 13. FCS is pleased to be able to publish our speakers’ slide presentations below as a courtesy to members.
Please note the copyright in the individual presentations rests with the speakers: slides should not be reproduced without the speakers’ individual consent. Please contact Louise at FCS to find out more.
Session 1 - Converged Regulation Across Converged Technologies
Paul Whiteing - PhonePayPlus
Will Hayter - Ofcom
Bob Falconer - Gamma
Session 2 - Government Plans and SME Impact
Simon Payne - BDUK
Martin Farncombe - Cabinet Office
David Duke - Red Island
Session 3 - Looking after Customers and Consumers
Huw Saunders - Ofcom
Claire Milne - Antelope Consulting
Louise Lancaster - Magrathea
Tim Barclay - Openreach
The event was open to both members and potential members who have an interest in this sector.
There is no charges for members however there is a small charge of £100 plus VAT for non-members.
Champagne Draw Sponsor
Interested in sponsoring? Call Laura Beard on 020 8249 6363
Comms Provider 12
Theme: Business to Business
Thursday 18th October 2012
Venue: Eversheds, 1 Wood Street, London, EC2V 7WS
Now in its 10th Year, the FCS CP12 is the meeting place for the UK communication providers and resellers who play host to Government, regulators and wholesale providers to review the changing regulatory and market landscape.
“Shaping the future of Business to Business”
FCS Comms Provider was an exclusive one-day summit for industry leaders, by industry leaders. Hosted by Eversheds at their world-class offices in the City of London, CP12 was a time-intensive way to get up to speed with current controversies and developments in the communications industry. And to do so in the company of fellow executives and thought-leaders.
Current Issues and Future Trends
- The 2012 Channel Census and What it Means for Business CP's
Nigel Sergeant, Publisher of Comms Dealer Magazine
- Changes in the World of Work and how CP's can Benefit
Stuart Smith - Business Development Director of Kcom
- Apprenticeships - The way Forward for Telecoms
Ann Potterton - CEO of The Institute of Telecommunications Professionals
Regulation and Efficiency
- Update on Ofcom's work in the Telecoms Sector
David Stewart - Competition Policy Director of Ofcom
- What ‘Good’ Looks Like for Business Market CP's of Openreach
Andy Morris - Customer Service Director at Gamma Telecom
- Openreach Update
Tim Barclay - Openreach’s Managing Director
- Making Sense of the Fraud Jigsaw
Jack Wraith - Head of TUFF, the Telecoms UK Fraud Forum
- Regulatory Compliance and Best Practice for Customer Contracts
James Walsh - Eversheds
- Delivering a Streamlined Best-Value Service to FCS Members.
Gregg Hunt - Managing Director of the CISAS Dispute Resolution Service
Comms Provider 2012 was free of charge to FCS members, £100 to non-members.
Comms Provider is a director-level event, dealing with strategic developments in our industry. Speakers and presentations at previous Comms Provider events have covered topics such as:
- Government Plans for the New Communications Act - Dr Simon Miller, DCMS
- With a Response by Jacqui Brookes, FCS CEO
- Ofcom and the Service Provider Sector - David Stewart, Ofcom
- Mobile Services for Resellers - James Palmer of Nine Telecom
- Update to Non Geographic Call Services Review - Markham Sivak of Ofcom
- FCS Response by Andy Martin of IV Response
- 'Fibre and the Future of WLR' from John Hurry of Openreach, with an introduction by Liv Garfield
- Next Generation Broadband by Stephen Barclay of Entanet
- Local Networks and proposals for an Open Access Platform by Brett Wilde of INCA
- Response from Sam Dawkins of Itec Support
- New Rules Arising from the Revised European Framework - Dr Simon Miller, BIS
- Next Generation Access: Ofcom policy announcement - Gareth Davies, Ofcom
- The Reseller Army: What We Need from NGA - James Palmer, Nine Telecom Group
- Non-Geographic Call Services: Ofcom's New Proposals - Markam Sivak, Ofcom
- Numbering Services: A Growing and Intelligent Industry - Kieron James, Zimo Communications
- Linking the New Regional Networks - Adrian Wooster, JON exchange
- Openreach: Fit for the Future - Steve Robertson, CEO, Openreach
- Business Broadband's Coming of Age - Sian Baldwin, Director, BT Wholesale
- Delivering Next Generation Access - Simon Day, Griffin Internet