FCS encourages the improvement of quality of service from members to customers by promoting the value of recognised quality assurance schemes.

 
The Radiocommunications Quality Council RQC 'Silver Award Scheme' is an industry-wide scheme that recognises and confirms to customers the high professional standards that communication equipment suppliers aim to provide.

The Scheme, which is especially suited to the smaller business and can provide a stepping stone towards the more rigorous International Standards Organisation ISO9001 scheme, is endorsed by -

• Department of Business Enterprise and Regulatory Reform 
• Ofcom - the telecoms regulator
• Network operators
• Other leading companies, including manufacturers

The Silver Award Scheme is administered for RQC by the FCS and is currently available to - 

• Business Radio Short Term Hirers
  
  Directory of Short Term Hirers acccredited to the RQC Silver Award Scheme Code of Practice for Short Term Hire of Two Way Radio