FCS FSP - Face to Face Meeting

Tuesday 26th July 2016

The Fixed Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.

 

When: Tuesday 26th July 2016

Time: From 11.00 (about 2.5 hours)

Where: Simmons and Simmons, 1 Ropemaker Street, London, EC2Y 9SS

To register: Please email cgerosa@fcs.org.uk

 

SOGEA – Fergus Crockett -  answering questions such as:

What will the sales process be for the service?

How is it different from MPF/SMPF?

What impact will it have on services OR can offer to customers?

What is the impact on voice (WLR/MPF) – we keep hearing the “no dial-tone” warning, but what is the reality?

Will CPs still be able to offer a PATS compliant service?

Harmonised Repair update: Sophia Batalova

Changes to contacting the Customer Experience Team: Jillian Smith

 

The meetings are an invaluable way for members to share information and learn from each other’s experiences.

 

For more information, please contact:

Cathy Gerosa

020 7186 5431

cgerosa@fcs.org.uk