What we stand for

Best Practice

Best Practice

As an all-industry organisation, FCS believes the industry should get the maximum benefit from the investments it makes in common standards and intelligence gathering.  So we work pro-actively with specialist industry organisations to avoid duplicated effort, re-invented wheels and wasted resource.

Best practice starts with each individual business.  As a condition of membership, all FCS members are required to sign a code of ethics which includes treating customers fairly and training and developing employees. 

Where a business’s trading patterns and customer profile fall within the scope of General Condition 14, FCS can provide an Ofcom-approved Consumer Code of Practice and Complaints Code wording, along with free access to the Ofcom-approved CISAS alternative dispute resolution service.

In response to industry demand, FCS operates two specific best-practice schemes:  FITAS for vehicle electricians, installing radio-frequency equipment to FCS1362, and SEAS for radio mast site engineers, installing and servicing equipment and antennas in accordance with FCS1331.

 

Telephony best-practice documents

Industry common standard for Call Data Records

Recommendations for the secure deployment of VOIP

Best-practice number porting – creating of a bilateral agreement between range-holders.

Dial-through fraud – Code of Practice to reduce hacking risk over the copper network

A full list of the technical Network Interoperability Standards, developed by NICC

To obtain the FCS Consumer Code of Practice and Complaints Code please click here

Radio best-practice documents 

FCS 1331 - Code of Practice for Radio Site Engineering 2013.

FCS 1362 - Code of Practice for Installation in Motor Vehicles 2010.

MPT 1306 - Continuous tone controlled signalling system (CTCSS) for use in the Land Mobile Services
MPT 1315 - Requirements for duplex operation in the Land Mobile Services
MPT 1316 - Code of Practice for Selective Signalling for use in the Private Mobile Radio Services
MPT 1317 - Code of Practice for transmission of digital information over Land Mobile Radio Systems
MPT 1318 (large) - Engineering Memorandum on trunked systems in the Land Mobile Radio Service
MPT 1351 - Code of Practice for Repeater Operation at Communal sites
FCS 1362 - Code of Practice for installation of mobile radio equipment in land based vehicles -previously known as MPT 1362 Updated 2010
MPT 1381 - Digitally Coded Squelch Signalling (DCSS) system for use in the Land Mobile Services

FCS Short Term Hire Code of Practice

NEW Light Licence Code of Practice - for suppliers and licensees with Ofcom light and simple business radio licences


Trunking standards are maintained by Fylde Microsystems

Standards define the rules for communication between radio units and trunking system controllers operating in trunked private land mobile radio systems- the following standards can be downloaded from the Fylde Microsystems site

MPT 1327- Signalling standard for land mobile radio - 880Kb or the Ofcom archive
MPT 1343 - System interface specification for radio units - 588Kb
MPT 1347 - Radio interface specification - 194Kb
MPT 1352 - Test schedule for radios on commercial trunking- 771Kb
MPT 1318 - Engineering memorandum for trunking systems - 1.4Mb
MPT 1331 - Code of practice for trunking systems - 880Kb
MAP 27 - Mobile access protocol for Trunking systems - 473Kb

 

Information sheets

FCS-BR53 - Remote control of base stations by landlines
FCS-BR55 - Signalling systems
FCS-BR56 - Telephone interconnect on PBR channels
FCS-BR59 - Talkthrough facilities - use by wide-area and on-site PBR licensees
FCS-BR70 - Reverse frequency working for PBR
FCS-BR72 - Alarms on PBR
FCS-BR73 - PBR wide-area distress alarm licence
FCS-BR74 - Trunked systems for PBR
FCS-BR75 - PBR licence requirements for Watchschemes (Shopwatch etc.)
FCS-BR76 - Local authority PBR - use by independent contractors
FCS-BR77 - Business Radio communications for Tower Cranes
FCS-BR116 - Short range business paging
FCS-BR119 - Public access mobile radio (including TETRA)
FCS-BR130 - On-frequency repeater stations for use by PBR

If you have any difficulty finding what you require please send an enquiry by email to fcs@fcs.org.uk

For a full list of MPT codes of practice please visit the Ofcom website

Technical standards are devloped and published by ETSI- for a list of technical standards relevant to business radio please click here