New legal requirement to limit Mobile phone bills on request

Posted on 06/04/2018

A new requirement under the Comms Act that will come into force on 1 October 2018 which will allow customers to set limits on the cost of their mobile phone bill and receive notifications when the limits are likely to be reached.

Something that is quite straightforward in the volume consumer market raises a lot of issues in the B2B market with complex supply chains.

One of our members has already listed the following challenges that they see:

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Cathy Gerosa

cgerosa@fcs.org.uk

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