Posted on 28/01/2016
Two days ago, Ofcom launched the new Broadband Speed Code of Practice, a voluntary Code which providers are encouraged to sign up to. Those that do, agree to give businesses clearer, more accurate and transparent information on broadband speeds - before they sign up to a contract.
Signatories to the voluntary Code also commit to manage any problems that businesses have with broadband speeds effectively, and allow customers to exit the contract at any point if speeds fall below a minimum guaranteed level.
The Code can be found here:
Ofcom have also published a short guide for providers on the Code and how to sign up:
We would encourage FCS members to have a look at the detail and sign up if this is something that will help show your commitment to offering your customers the best levels of service.
Published on 21/07/17 by firstname.lastname@example.org (Telecompaper)UK operator EE has started a series of film screenings in rural areas, in order to promote its expanded 4G coverage. The films are shown in cooperation with the British film academy Bafta, as part of ...
Published on 21/07/17 by email@example.com (Telecompaper)Vodafone UK has announced mobile network enhancements in order to improve capacity and coverage. The company FCS members please log in to view full article OR click here to view online
Published on 21/07/17 by firstname.lastname@example.org (Telecompaper)
UK-based company Telehouse started offering Verisign’s Distributed Denial of Service (DDoS) Protection Services to its customers through a reseller relationship with Telehouse’s parent ...
Comms is a fast-moving multi-national industry. To make sure FCS members have the best possible chance to stay up to date with developments, FCS has partnered with Telecompaper to provide members with daily news-feeds, tailored specifically to the UK comms market.