New Ofcom Broadband Speed Code Launched

Posted on 28/01/2016

Two days ago, Ofcom launched the new Broadband Speed Code of Practice, a voluntary Code which providers are encouraged to sign up to. Those that do, agree to give businesses clearer, more accurate and transparent information on broadband speeds - before they sign up to a contract.

Signatories to the voluntary Code also commit to manage any problems that businesses have with broadband speeds effectively, and allow customers to exit the contract at any point if speeds fall below a minimum guaranteed level.

The Code can be found here:

http://stakeholders.ofcom.org.uk/telecoms/codes-of-practice/business-broadband-cop-2016/

Ofcom have also published a short guide for providers on the Code and how to sign up:  

http://stakeholders.ofcom.org.uk/telecoms/codes-of-practice/business-broadband-cop-2016/providers_guide

We would encourage FCS members to have a look at the detail and sign up if this is something that will help show your commitment to offering your customers the best levels of service.

Cathy Gerosa

cgerosa@fcs.org.uk

Industry News

Mobile payments provider PM Connect appoints new CTO

Published on 22/08/19 by info@telecompaper.com (Telecompaper)

Birmingham, UK-based mobile payments company PM Connect has announced the appointment of Andrew Robins as Chief Technology Officer (CTO). Robins joins from sports gaming business Inspired Entertain...

FCS members please log in to view full article OR click here to view online

Sky makes Love Nature natural history content available on-demand

Published on 22/08/19 by info@telecompaper.com (Telecompaper)

Sky has confirmed that Love Nature Ultra HD (UHD) natural history content will be made available to Sky homes across the UK and Europe later in 2019.

The multi-year deal between Sky and Blue...

FCS members please log in to view full article OR click here to view online

FACT, Premier League continue crackdown on illegal sports streaming services

Published on 22/08/19 by info@telecompaper.com (Telecompaper)

UK film and TV broadcasting industry group FACT confirmed that FACT investigators and law enforcement officers visited 16 premises across the UK in July to serve Cease & Desist notices to peopl...

FCS members please log in to view full article OR click here to view online

Latest News

Comms is a fast-moving multi-national industry. To make sure FCS members have the best possible chance to stay up to date with developments, FCS has partnered with Telecompaper to provide members with daily news-feeds, tailored specifically to the UK comms market.