CSP Monthly Meeting 31st January 2024
2024-01-31 13:00 - 14:00 (Europe/London)
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda

Welcome and introduction – Megan Corcoran, FCS
Openreach FTTP Escalation Transformation Programme – Dan Corker, Openreach
New Telecare Process – Gordon Cannon, Openreach
OTS Launch Delayed – Megan Corcoran, FCS
Industry and Consultation Update – Stefanie Norman, FCS
AOB

CSP Monthly Meeting 28th February 2024
2024-02-28 14:00 - 15:00
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda

Welcome and introduction – Megan Corcoran, FCS
Spotlight: Move to All IP and exchange Closure – Juliette Scott, Openreach
Industry and Consultation Update – Stefanie Norman, FCS
AOB

CSP Monthly Meeting 27th March 2024
2024-03-27 14:00 - 15:00
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda

Welcome and introduction – Megan Corcoran, FCS
Spotlight: OTS and switching – TBC
Industry and Consultation Update – Stefanie Norman, FCS
AOB

CSP Monthly Meeting 24th April 2024
2024-04-24 14:00 - 15:00
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda

Welcome and introduction – Megan Corcoran
Openreach Business Stats member discussion – Megan Corcoran
Exchange Exit member discussion – Megan Corcoran
Switching Update – Megan Corcoran
Regulatory Training – Steve Kerr
Regulatory updates – Electronic communication code , Online safety, The telecom access review and fibre descriptor – Stef Norman
AOB

CSP Monthly Meeting 29th May 2024
2024-05-29 14:00 - 15:00
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda

Welcome and introduction – Megan Corcoran
WLR Withdrawal Date Change Q&A – Juliette Scott, Senior Manager, All IP and Exchange Exit, Openreach
Business Statistics – Chris Herbert Director, Customer Service, Openreach
Regulatory Updates – Stef Norman, FCS
AOB

CSP Monthly Meeting 26th June 2024
2024-06-26 14:00 - 15:00
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda TBC

CSP Monthly Meeting 31st July 2024
2024-07-31 14:00 - 15:00
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda

Welcome and Introductions – Steve Kerr, FCS
FTTP Hybrid – Sahiqa Nasar and Robert Turrall – Openreach
Regulatory Updates
Ofcom statement – Prohibiting inflation[1] linked price rise – Stef Norman, FCS
AOB

CSP Monthly Meeting 28th August 2024
2024-08-28 14:00 - 15:00
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda

Welcome and Introduction – Steve Kerr
Ofcom Statement of Strategic Priorities – Tony Reeder
Update on Regulatory Training – Steve Kerr
Forthcoming Regulatory Changes – Tony Reeder/Steve Kerr

CSP Monthly Meeting 30th October 2024
2024-10-30 14:00 - 15:00
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda

Welcome and Introduction
Managed Access Providers (MAPS) – An overview by iconectiv UK Ltd
CSP+ event 27th November
Regulatory update and consultations
Prohibition on inflation linked price increases
AOB

CSP+ Event
2024-11-27 14:00 - 16:00 | Remote Teams Call
As there is so much change in the comms industry at the moment, we replaced our November CSP meeting with an extended session focusing on change – a very early Christmas present from the FCS team!
The event slide deck and recording will be shared in due course
Please get in contact if you have any questions fcs@fcs.org.uk

CSP+ 2024 Video

CSP Monthly Meeting 11th December 2024
2024-12-11 14:00 - 15:00
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda

Welcome and Introduction
All things Contract

Feedback from Ofcom thematic compliance check
Contract trg
Contract requirements checker
A New Year present – high level compliance check

Wholesale relationship – discussion

What do CPs/resellers want from their wholesalers
What prevents CPs/resellers from switching wholesalers
Any specific issues for BTW

Openreach SMF feedback
Regulatory Update

Resilience Statement
PRS Statement
BIST CNI and vulnerable customers
Ofcom 2025/25 workplan
Upcoming changes

AOB and areas of interest for CSPs in 2025

CSP Monthly Meeting 29th January 2025
2025-01-29 14:00 - 15:00
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda

Business FTTP product update – Andrew Sheppard and Gareth Wilmott, Openreach
Switching Update – Steve Kerr, FCS
High level compliance check – Steve Kerr and Tony Reeder, FCS
IP Migration – Stef Norman, FCS
Regulatory Update – Stef Norman and Tony Reeder, FCS

CSP Monthly Meeting 26th February 2025
2025-02-26 14:00 - 15:00
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda

Welcome and Introduction
All-IP and switching insight from the wholesaler perspective – Martin White, Giacom
Business Switching Update – Steve Kerr, FCS
Regulatory Update – Stef Norman & Tony Reeder, FCS
AOB

CSP Monthly Meeting 26th March 2025
2025-03-26 14:00 - 15:00
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda

Welcome and Introduction
PSTN Switch off – James Lilley, Openreach
Communications Ombudsman Update – Aggie Pacewicz, Communications Ombudsman
Business Switching Update – Steve Kerr, FCS
Regulatory Update – Stef Norman & Tony Reeder, FCS
AOB

CSP Monthly Meeting 30th April 2025
2025-04-30 14:00 - 15:00
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda

Welcome and Introduction
Telecare – John Livermore, Openreach
Business Switching Update – Steve Kerr, FCS
Regulatory Update – Stef Norman & Tony Reeder, FCS
AOB

CSP Monthly Meeting 28th May 2025
2025-05-28 14:00 - 15:00
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda

Welcome and Introduction
Fraud and Mis-use – Megan Corcoran/Lee Turner, Gamma
Business Switching – Steve Kerr, FCS
Regulatory Update – Stef Norman & Tony Reeder, FCS

The Telecoms Access Review
Recent Ofcom investigations

AOB

CSP Monthly Meeting 25th June 2025
2025-06-25 14:00 - 15:00
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda

Welcome and Introduction
Openreach Business Products – Joseph McNamee and Andrew Shepherd, Openreach
Business Switching – Steve Kerr, FCS
Regulatory Update – Stef Norman, FCS
AOB

CSP Monthly Meeting 30th July 2025
2025-07-30 14:00 - 15:00
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda

Welcome and Introduction
How to get legal advice via the FCS and questions about contracts – Preiskel & Co
Update on Business Switching – Steve Kerr
Regulatory Update – Stef Norman, Tony Reeder

ADR changes to timescale for ADR
Review of Call Termination markets
Spectrum consultations
Feedback from Ofcom meeting

AOB

CSP Monthly Meeting 27th August 2025
2025-08-27 14:00 - 15:00

CSP Monthly Meeting 24th September 2025
2025-09-24 14:00 - 15:00
The Communications Service Provider group of the FCS meets on a monthly basis to discuss and share feedback on current issues arising from Openreach changes, Ofcom regulations and Government consultations. Openreach representatives are invited to contribute as required and the face to face meetings include a regular Openreach feedback slot.
To register: Please email fcs@fcs.org.uk who will confirm dial in details
Agenda

Welcome
Lessons from Exchange Exit and All-IP update – Callum Malloy – Industry Engagement Manager, Openreach
Switching Update
Regulatory Update

BIST Software CoP
Consultations

High Level Compliance Checks
CSP+
AoB

Business Radio Committee Meeting 14th October 2025
2025-10-14 10:00 - 11:00
The Business Radio Group is led by a Council of representatives from the group under the chairmanship of Richard Russell of Affini. The Council meets quarterly and sub groups are set up to support sub sector projects: current sub groups include Critical National Infrastructure, Engineer training and codes of practice.
To register: If you would like to join the committee please contact us at fcs@fcs.org.uk

CSP+ Event 2025
2025-11-26 14:00 - 16:00 | Remote Teams Call
2026 will be another very busy year in telecoms as we move nearer to the end game of the digital switchover, business switching becomes a reality, Ofcom continues to focus on compliance and customers look for innovative ways to use technology to grow.
Now is the time to ask the question, “Is your business ready for 2026?”.
To help you answer this, the FCS is running an exciting virtual session on Wednesday 24th November 2-4pm packed with up-to-date information and ideas from leading industry experts. The event is open to everyone, FCS members and non-members alike and is a must attend session for all CSPs/MSPs/resellers who want to keep ahead of the competition and on top of regulatory changes.
Brief details of the sessions are given below:
Agenda
Expert Panel Session on key trends: Experts across the industry, including from Ofcom, BIST and different areas in the supply chain will come together to discuss key trends and give their view on how they see the market developing.
Business Switching: The very latest on Switching for Business (SfB) as it is now branded, including the new Process, the webpage, key issues status documentation, FAQs and the latest industry briefing. Just what CPs and MSPs need to understand about complying with Ofcom Switching regulation.
Contracts: The contracts you have with your customers are important, but so are the contracts you have with your suppliers, and it is important that you comply fully with Ofcom regulation. Our Legal partners Preiskels will take us through the key aspects that CPs/MSPs need to consider to ensure compliance with regulation.
Leadership and Growth: In this session we will be joined by Syndeo, a leading management development provider to briefly look at how you can empower “intrapreneurs” and celebrate leaders within your organisation.
There will be opportunities across the sessions to ask questions and give your thoughts too.
All in all a great way to get ahead of the game and make sure you are business-ready for 2026!
Registration
The event will run virtually on Teams Webinar from 2pm – 4pm
The event is FREE to attend
Speakers to be announced soon!
Remember, this event is open to both members and non-members, so be sure to invite all your contacts to join this important session.

Register here

CSP Monthly Meeting 24th June 2026
2026-06-24 14:00 - 17:00

CSP Monthly Meeting 29th July 2026
2026-07-29 14:00 - 17:00

CSP Monthly Meeting 26th August 2026
2026-08-26 14:00 - 17:00 | Online Event
