BT Phone Book charges
Posted on 09/10/2017
Many of you will have received notifications from BT at the end of September regarding back billing for phone book entries. Since those notifications were sent out, the FCS with a group of members has been working hard with BT to try and understand why this situation has arisen and to reduce or remove the charges where possible.
Please login to view supporting information via the link below.
Cathy Gerosa
This article contains additional content for our members.
Industry News
Community Fibre full-fibre network rolled out to over 200,000 homes
Published on 25/02/21 by [email protected] (Telecompaper)
Community Fibre has now rolled out its full-fibre broadband network to over 200,000 homes across London, and increased its customer base by 130 percent.
The company aims to connect one ...
FCS members please log in to view full article OR click here to view online
Aspire delivers full-fibre network for Newcastle City Council
Published on 25/02/21 by [email protected] (Telecompaper)
Newcastle City Council in the UK has contracted Aspire Technology Solutions to deliver a next-generation, full-fibre network connecting hundreds of public sector sites. Aspire will deliver the netw...
FCS members please log in to view full article OR click here to view online
BT, Code First Girls partner to tackle technology skills gender gap
Published on 25/02/21 by [email protected] (Telecompaper)
BT has announced a partnership with Code First Girls to tackle the UK's gender gap in technology skills. Code First Girls is a social enterprise providing technology training for women.
The p...
FCS members please log in to view full article OR click here to view online
Latest News
- 24/02/2021Ofcom Customer Switching Consultation
- 10/02/2021FCS Responds to Ofcom's consultation on its annual plan of work
- 09/02/2021FCS strengthens its industry engagement team
- 03/02/2021Ofcom New plans for seamless broadband switching
- 22/01/2021Comms Business Awards Watch online
- 20/01/2021Comms Business Awards
- 15/01/2021Industry update call: Coronavirus Covid-19
- 12/01/2021Openreach COVID Service Briefing for Ultrafast
- 07/01/2021FCS Announces the publication of FCS 1364:2019
- 18/12/2020Changes to UK telecoms Regulation arising from implementation of the EECC
- 08/12/2020FCS - Openreach Service Surgery calls
- 03/12/2020Ofcom’s International Stakeholder Forum Presentation
- 01/12/2020FCS responds to Ofcom consultation on Implementation of the EECC
- 26/11/2020FCS responds to further Ofcom consultation on Copper Retirement
- 25/11/2020Ofcom Consultation Copper Retirement
- 25/11/2020Briefing on BEIS Consultation - NSI Mandatory Notification
- 12/11/2020FCS Responds to Ofcom's Consultation on Open Communications
- 27/10/2020Ofcom Announcement on New Rules for Customer Switching and Protection
- 15/10/2020Revised proposals on regulating the transition from copper to fibre networks
- 08/10/2020UK TRANSITION: Take action to keep data flowing legally from January 2021
- 07/10/2020FCS Administration Changes
- 26/08/2020FCS Comms Provider 2020
- 10/06/2020FCS responds to Ofcom's Wholesale Fixed Telecoms Market Review
- 05/05/2020FCS COVID-19 Response Letter to Ofcom
- 16/04/2020FCS with Ofcom on CoVID-19
- 15/04/2020Openreach & Ofcom Response to FCS Request for COVID-19 Support
- 06/04/2020Corona Virus Update
- 01/04/2020FCS writes to Openreach, Ofcom and Government Seeking COVID-19 Support for its Members
- 22/07/2019Ofcom - International Stakeholder Forum
- 28/06/2019Openreach consultation on FTTP and Single Order trials
- 28/06/2019Ofcom looks at Fairness for Customers in Communications Markets
- 18/06/2019Hear directly from Openreach on the upcoming FTTP for Business Consultation
- 13/06/2019Changes to Ofcom's General Condition on Switching - GC C7
- 29/05/2019FCS Business Radio & Gala Dinner '19
- 11/04/2019Ofcom consultations on the future of fixed telephone services
- 09/04/2019International Stakeholder Forum Presentation
- 22/03/2019Openreach Consultation - Upgrading the UK to FTTP
- 28/02/2019New DQ Service Charge Price Points
- 25/02/2019FCS Whitepaper - Number Routing in an all IP World
- 22/02/2019DCMS questions for telecoms stakeholders on BREXIT preparedness
- 22/02/2019Ofcom - the future of fixed telephone services
- 20/02/2019Two Openreach briefings: DSO Contacts and Chatbot trial
- 14/01/2019MP briefings on "BT and Openreach" and "Full Fibre Networks"
- 04/01/2019Open Street visit 22 January
- 17/12/2018FCS Code of Practice Service: Ofcom Links
- 14/12/2018Ofcom consultation on Contract Notifications
- 07/12/2018Two pricing updates: 118 Price Caps and Intra-EU Pricing
- 06/12/2018Ofcom Annual Plan 2019/20
- 03/12/2018Changes on ECS Access Cards
- 30/11/2018Win for members on Caller Display Price Increase!
- 29/11/2018Ofcom at BR18 - The Highlights
- 15/11/2018Announcement of this 2018's Gerald David (OBE) Award Winner for Innovation in Business Radio
- 14/11/2018Opportunity to Visit Open Street in Peterborough
- 12/11/2018Gigabit Voucher Scheme running out of money!
- 02/11/2018BCMR and Increased Access to Ducts and Poles
- 01/11/2018Openreach invitation to register for WLR withdrawal Working Groups
- 24/10/2018Ofcom Research in to SME's Communication Needs
- 15/10/2018Ofcom Guidance on Protecting access to Emergency Services
- 12/10/2018Latest Output from WLR3 Withdrawal Working Group
- 03/10/2018Openreach Comments on WLR Consultation Responses
- 20/09/2018Issues raised with SMF - Exchange Faults
- 18/09/2018Progress Update on WLR Withdrawal Consultation
- 23/08/2018Your chance to input to the Openreach Service Management Forum
- 20/08/2018Mobile Bill Limits
- 17/08/2018BTW Call Connection Charges
- 02/08/2018Ofcom Consults on End of Contract Notifications
- 31/07/2018Ofcom: Brexit and Other International Issues
- 20/07/2018Reminder of Regulations on Hands-Free Installation
- 12/07/2018Opportunity to Visit the Ofcom Licensing Team at Warrington
- 09/07/2018Free Calling Line Identification and Openreach price increase
- 06/07/2018BR Briefing Note: Cyber Attack - A Warning
- 19/06/2018Ofcom requirements for Automatic Compensation
- 15/06/2018FCS makes first awards of its Mark of Excellence for Regulatory Compliance to HighNet and NFON
- 11/06/2018Opportunity to input to Ofcom's review of IP interconnection
- 08/06/2018Help us inform Government on how technology drives productivity
- 29/05/2018Ofcom consults on proposed guidance on access to Emergency Services
- 23/05/2018Ofcom investigation into use of Cancel Other and Debt Management Provisions
- 15/05/2018Openreach launches consultation on withdrawal of WLR Products
- 11/05/2018Charges for Porting numbers away
- 10/05/2018Opportunity to visit Openreach Engineer Training Centre
- 03/05/2018Building a Full-Fibre Future
- 30/04/2018Ofcom Workshop on revised General Conditions
- 18/04/2018Openreach starts to plan for the withdrawal of WLR
- 11/04/2018Comms Business Live - GDPR
- 06/04/2018New legal requirement to limit Mobile phone bills on request
- 01/03/2018Review of success of first BDUK Voucher Scheme
- 28/02/2018Ofcom publishes WLA and Openreach QoS Statements
- 26/02/2018Discontinuation of Vodafone Paging
- 23/02/2018Ofcom release new Light Licence Application
- 09/02/2018Your view sought on Openreach performance under the Commitments
- 01/02/2018Special Phone Book Entries - Victory!
- 24/01/2018FCS: GDPR seminars in association with Preiskel & Co
- 19/01/2018FCS: Telecoms is changing - are you up to speed?
- 08/01/2018Openreach - Service Improvement Plans
- 21/12/2017Appointment of FCS Interim CEO Itret Latif
- 06/12/2017Getting to grips with GDPR
- 05/12/2017Ofcom Progress on Reducing TA Licence Assignment Delays
- 04/12/2017Update on Progress for the Revision of FCS1331
- 01/12/2017News about Ofcom Market Reviews
- 29/11/2017Special Phone Book Entries - latest position
- 08/11/2017Getting registered with appropriate 'Pre-Registered Packages' for the LFFN Gigabit Voucher Scheme
- 01/11/2017Porting problems - presenting information to Ofcom
- 26/10/2017Special Phone Book Entry charges Update
- 09/10/2017BT Phone Book charges
- 06/10/2017Official Retirement Notice
- 27/09/2017Ofcom publishes revised General Conditions of Entitlement
- 29/08/2017FTTP: Join the FCS working group to comment on Openreach proposals
- 11/08/2017Openreach Escalations: your chance to join an early trial
- 30/06/2017The Shock of the New - Land Mobile
- 19/06/2017GC14 compliance -- another Ofcom Competition and Consumer Enforcement investigation
- 12/05/2017Openreach have published consultations on Long Reach VDSL and the Customer Consultation Process
- 24/04/2017Ofcom opens consultation on duct and pole access remedies
- 03/04/2017Ofcom: Three Consultations and a Call for Inputs
- 30/03/2017FCS and BSI seek partners to help set the standards which enable the modern world
- 10/03/2017CISPR Congress comes to Britain
- 03/02/2017Mobile's truly in the spotlight - thanks for supporting Make The Air Fair!
- 16/01/2017FCS launches new CP Council
- 28/11/2016Fairer mobile access for business -- FCS supports Make The Air Fair campaign
- 21/11/2016Press Release: Gerald David OBE Award for Innovation in Business Radio 2016
- 02/11/2016Ofcom Consultation on efficient use of Geographic Telephone Numbers
- 02/08/2016Ofcom launches part 1 of the General Conditions Review
- 29/07/2016Making switching easier and more reliable for consumers
- 13/06/2016Ofcom Call for Inputs on Automatic Compensation for Poor Service
- 18/05/2016BIS review of Business Broadband - Call for Evidence
- 16/05/2016FCS, INCA, Sky, Talk-Talk and Vodafone launch 10-point plan for a better Openreach
- 14/04/2016Designing the Broadband Universal Service Obligation - Ofcom's call for inputs
- 02/02/2016FCS2000:2016
- 29/01/2016VAT changes for Business wholesaling telecoms services
- 28/01/2016New Ofcom Broadband Speed Code Launched
- 25/01/2016British Infrastructure Group - BroadBAD report
- 08/01/2016Openreach Modem Policy - last call for input
- 05/01/2016Welsh Govenment: Superfast Broadband schemes expanded
- 26/11/2015And the Winner is...
- 11/11/2015BT and EE Merger - if we don't like it, we've got EIGHT DAYS to make some noise
- 27/10/2015FCS need your input...
- 03/09/2015The Gerald David OBE Award for Innovation in Business Radio 2015 is now open for submissions
- 12/03/2015FCS welcomes Ofcom strategic review
- 14/11/2014Innovation in Business Radio – Panorama Antennas win 2014 Gerald David Award
- 15/10/2014FCS Announces Gerald David OBE Innovation Business Radio Award is now open for entries
- 17/06/2014FCS Poised for the future, says Chairman
Comms is a fast-moving multi-national industry. To make sure FCS members have the best possible chance to stay up to date with developments, FCS has partnered with Telecompaper to provide members with daily news-feeds, tailored specifically to the UK comms market.
