Changes to Ofcom's General Condition on Switching - GC C7

Posted on 13/06/2019

From 1 July this year, General Condition (C7) on Switching is being updated to include rules on Mobile Switching.

You can find the revised condition on page 130 of the Ofcom document here:

https://www.ofcom.org.uk/__data/assets/pdf_file/0026/108953/Consumer-switching-statement-annexes.pdf

Please note, although the introductory box states that “it aims to protect domestic and small business customers when switching mobile provider” I have had confirmation from Ofcom that businesses of all sizes are included. Switches can be up to and including 24 numbers (c7.1c). Conditions C7.29-C7.32 relate specifically to providers who offer business mobile tariffs.

The new conditions regarding mobile switches generally relate to provision of PAC and associated information on request and the means by which it must be supplied.

You will be aware that under GC C7.20 providers of Fixed Line and Broadband Services are currently required to provide a link to the condition on their website. I have asked Ofcom when an updated link will be available from them (although the changes to not relate to the providers who must offer the link!).

Please let me know if you have any questions about this.

Cathy Gerosa

[email protected]

Industry News

MDA-developed Columbus Ka-Band Terminal starts journey to International Space Station

Published on 17/02/20 by [email protected] (Telecompaper)

MDA, a Maxar Technologies company, announced that the Columbus Ka-Band Terminal (COLKa) created by its UK division in partnership with the UK Space Agency and the Canadian Space Agency began its jo...

FCS members please log in to view full article OR click here to view online

UK govt plans to scrap BBC licence fee, sell radio stations - report

Published on 17/02/20 by [email protected] (Telecompaper)

The UK government is preparing major changes for the BBC, reports the Sunday Times. The proposal would scrap the annual licence fee paid by households to fund the public broadcaster and force the B...

FCS members please log in to view full article OR click here to view online

UK competition watchdog investigates Arqiva, Cellnex deal

Published on 14/02/20 by [email protected] (Telecompaper)

The UK Competition & Markets Authority (CMA) has announced a Phase 1 investigation into the proposed takeover of Arqiva Services, telecoms division of Arqiva, by Cellnex.

The CMA is inves...

FCS members please log in to view full article OR click here to view online

Latest News

Comms is a fast-moving multi-national industry. To make sure FCS members have the best possible chance to stay up to date with developments, FCS has partnered with Telecompaper to provide members with daily news-feeds, tailored specifically to the UK comms market.