Evaluation of the 2015 pricing reforms for calls to non-geographic numbers

Posted on 01/06/2021

Ofcom has today published an evaluation of changes made in 2015 to the regulation of calls to non-geographic numbers.

There were two parts to the changes:

  • making 080 numbers free from mobiles as well as landline telephones; and
  • introducing a new “unbundled tariff” structure for calls to 084, 087, 09 and 118 numbers.

The unbundled tariff involved two separate charges:

  • an access charge from the caller’s communication provider; and
  • a service charge from the service provider, i.e. the company providing the service using the number (for example, a ticket booking agency or mail order company).

The lessons we take from this evaluation will inform future policy making.

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