New Ofcom Broadband Speed Code Launched

Posted on 28/01/2016

Two days ago, Ofcom launched the new Broadband Speed Code of Practice, a voluntary Code which providers are encouraged to sign up to. Those that do, agree to give businesses clearer, more accurate and transparent information on broadband speeds - before they sign up to a contract.

Signatories to the voluntary Code also commit to manage any problems that businesses have with broadband speeds effectively, and allow customers to exit the contract at any point if speeds fall below a minimum guaranteed level.

The Code can be found here:

http://stakeholders.ofcom.org.uk/telecoms/codes-of-practice/business-broadband-cop-2016/

Ofcom have also published a short guide for providers on the Code and how to sign up:  

http://stakeholders.ofcom.org.uk/telecoms/codes-of-practice/business-broadband-cop-2016/providers_guide

We would encourage FCS members to have a look at the detail and sign up if this is something that will help show your commitment to offering your customers the best levels of service.

Cathy Gerosa

[email protected]

Industry News

AWS generates GBP 8.7 billion in economic value for UK businesses - study

Published on 18/09/20 by [email protected] (Telecompaper)

Amazon Web Services (AWS) is generating an estimated GBP 8.7 billion in economic value for businesses across the UK, equal to 0.4 percent of GDP, according to a study conducted by consultancy FCS members please log in to view full article OR click here to view online

GAP, campaigners call on tech firms to end targeted ads at children

Published on 18/09/20 by [email protected] (Telecompaper)

The Global Action Plan (GAP) charity has forced with privacy campaigners, clinicians, academics, lawyers, children's rights advocates and environment groups to issue aFCS members please log in to view full article OR click here to view online

Adaptiv Networks extends SDWAN-as-a-Service coverage to UK, Europe

Published on 18/09/20 by [email protected] (Telecompaper)

Adaptiv Networks, cloud-native SD-WAN-as-a-Service vendor, has launched new Points of Presence (PoP) in the UK and Western Europe, extending its coverage to the UK and the largest European markets....

FCS members please log in to view full article OR click here to view online

Latest News

Comms is a fast-moving multi-national industry. To make sure FCS members have the best possible chance to stay up to date with developments, FCS has partnered with Telecompaper to provide members with daily news-feeds, tailored specifically to the UK comms market.