Special Phone Book Entries - latest position

Posted on 29/11/2017

On Friday 24 November, there was a call between the FCS working group for Special Phone Book Entries, BT Phone Books, BT Revenue Assurance and Openreach.

The purpose of the call was to hear BT’s position following the meeting that was held on 19 October where we set out the reasons why we did not accept the decision to back-bill for 6 years for entries that BT had discovered they had failed to bill for via your Openreach bill.

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Cathy Gerosa

[email protected]

#FCSvSPBE

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