January's FSP Round-Up

Added by C Gerosa | Thursday 28th January 2016

January's face-to-face Fixed Service Providers Group meeting featured interesting discussions about the Switching Forum, Number Porting process changes and Openreach’s plans for modem withdrawal, slides available here.

Openreach representatives joined us for a in-depth view of the new Harmonised Repair product and updates on support options available to you from Openreach.

Openreach have e-mailed attendees of the SMF about setting up a working group to discuss in more depth the outcomes from the End Customer Contact Consultation, a copy of that e-mail can be found here. If you would like to sign up to the group you can e-mail Asef Ahmed (details at the end of the e-mail). The work of this group could affect how Openreach responds to direct contacts from your customers.

Next month's meeting will take place on the 23rd February.

Please contact me should you have any questions.

Cathy Gerosa

[email protected]