FCS Meets with Ofcom to Discuss CoVID-19 Support Measures

Added by Michael Eagle | Thursday 16th April 2020

Following FCS' recent letter regarding the impact of COVID-19 on the communications industry, we have been offered a meeting with Ofcom, which will take place next week - on Wednesday 22nd April. 

At that session FCS will be discussing the following topics:

• The measures proposed by Openreach to support  its CP customers and end users - and whether there are further measures that should be taken
• How Ofcom plan to encourage the adoption of the Openreach proposals through the Supply chain . 
• Whether Ofcom is considering any modifications to current regulation relating to communications provider obligations.

FCS is currently seeking feedback from members on any other issues they would like us to raise with Ofcom

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Openreach and Ofcom Respond to FCS Request for COVID-19 Support

Added by Michael Eagle | Wednesday 15th April 2020

Openreach and Ofcom Respond to FCS Request for COVID-19 Support

Following the letter sent by FCS last week, Openreach has introduced a number of commercial measures aimed at helping communications providers to manage business customers who have reduced or shut down their operations and wish to suspend their communication services - or are otherwise struggling to pay the charges.  The briefing has been shared with members

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FCS writes to Openreach, Ofcom and Government Seeking COVID-19 Support for its Members

Added by Michael Eagle | Wednesday 15th April 2020

FCS has today sent a letter to Clive Selley, CEO of Openreach, setting out our concerns about the impact of the COVID-19 pandemic on the communications industry and its customers, and propose, at a high level, possible ways forward to mitigate potential harm to both providers and end users. Similar letters have been sent to Ofcom and the UK Government.

You can read the FCS letter here

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Corona Virus Update

Added by Richard Gill | Monday 6th April 2020

Coronavirus Update: look out for the regular updates we’re emailing to you. On the 1 April we sent an update on: Openreach Escalations process, the delay to the Openreach 20/21 and the latest Ofcom statement on serving customers during the Pandemic.

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