Added by Cathy Gerosa | Tuesday 21st June 2016
June's dial-in Fixed Service Providers meeting featured interesting discussions around Member SoRs, Review of General Conditions, TUFF reseller forum and latest feedback from NPPCG, SMF and CFPCG, slides availabile here.
A reminder that the next face to face meeting on 26th July will include 3 presentations from Openreach:
1. SOGEA - Fergus Crockett - answering questions such as:
What will be the sales process for the service?
How is it different from MPF/SMPF?
What impact will it have on services OR can offer to customers?
What is the impact on voice (WLR/MPF) – we keep hearing the “no dial-tone” warning, but what is the reality?
Will CPs still be able to offer a PATS compliant service?
2. Harmonised Repair - Sophia Batalova
3. Changes to contacting the Customer Experience Team - Jillian Smith
Please contact me should you have any questions.