Local Area Network (LAN) Services – UK Wide

- - - FIRST GREATER WESTERN LIMITED
    UK4: Tender notice – Procurement Act 2023 – view information about notice types
    
    Notice identifier: 2025/S 000-041018
    
    Procurement identifier (OCID): ocds-h6vhtk-05616d
    
    Published 17 July 2025, 3:11pm
    
    Description
    
    GWR are looking for a supplier who can provide the support of the internal GWR Corporate network and all associated technologies including Juniper switching and firewall hardware.
    
    Requirements
    
    The support and hardware maintenance of the Juniper hardware.
    
    The support and hardware maintenance of the Ruckus centralised wireless hardware.
    
    The above support will include monitoring and upgrading of the hardware in line with supplier firmware releases.
    
    To provide a technical escalation path for internal support team for complex networking issues and resolve these either remotely or via on site visits.
    
    Deploy a secure remote access method to enable support and improvements whilst ensuring that all activity on the hardware is logged and auditable.
    
    Provide a secure and stable point of presence on the internet for device connectivity in and out of the GWR network.
    
    Provide a support portal that GWR staff can access to raise faults and get updates on current issues.
    
    Aims & Objectives
    
    · To oversee the operation of the networking hardware to ensure that it is fit for purpose and patched in line with supplier firmware releases. We will also be looking for a supplier to be pro-active and suggest improvements to be rolled out to improve the end user experience.
    
    Total value (estimated)
    - £3,600,000 including VAT
    Above the relevant threshold
    
    Contract dates (estimated)
    - 30 March 2026 to 30 March 2031
    - Possible extension to 30 March 2033
    - 7 years, 1 day
    Description of possible extension:
    
    +2 optional yearly extensions
    
    Options
    
    The right to additional purchases while the contract is valid.
    
    LAN Hardware
    
    LAN Services
    
    Main procurement category
    
    Services
    
    CPV classifications
    - 32410000 – Local area network
    - 72710000 – Local area network services
    Submission
    
    Submission type
    
    Requests to participate
    
    Deadline for requests to participate
    
    15 August 2025, 12:00pm
    
    Submission address and any special instructions
    
    https://procurement.gwr.com/
    
    Tenders may be submitted electronically
    
    Yes
    
    Languages that may be used for submission
    
    English
    
    Award decision date (estimated)
    
    30 November 2025
    
    Award criteria
    
    This table contains award criteria for this lot
    
    Name Type Weighting
    
    Quality Quality 55%
    
    Commercial – Price Price 40%
    
    Commercial – Contract Quality 5%
    
    Other information
    
    Conflicts assessment prepared/revised
    
    Yes
    
    Procedure
    
    Procedure type
    
    Competitive flexible procedure
    
    Special regime
    
    Utilities
    
    Competitive flexible procedure description
    
    Expressions of Interest
    
    Pre Qualification Questionnaire
    
    Invitation to Tender
    
    Documents
    
    Associated tender documents
    
    https://procurement.gwr.com/
    Contracting authority
    
    FIRST GREATER WESTERN LIMITED
    - Companies House: 05113733
    - Public Procurement Organisation Number: PXVG-2764-GZCQ
    Milford House 1 Milford Street
    
    Wiltshire
    
    SN1 1HL
    
    United Kingdom
    
    Email: procurement@gwr.com
    
    Region: UKK14 – Swindon
    
    Organisation type: Private utility