About Membership
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FCS Membership
FCS is an all-industry association: Membership is open to any organisation which supplies or supports business-grade communications solutions to commercial, public sector or private customers.
As an FCS member, companies can participate in shaping FCS policy positions and escalating commercial issues by taking part in a one of the various FCS working groups, or by joining delegations to Ofcom or government.
Why it matters to your business?
- Avoid fines (up to 10% of turnover)
- Save time with FCS expert support and guidance
- Strengthen your reputation with customers and partners
Communications
- Telecoms regulatory compliance check on joining.
- Dedicated compliance and regulatory expert team guidance, support and advice with regular briefing.
- Templates for mandatory general and complaint Code of Practice with annual maintenance review.
- Bitesize on-demand, online regulatory training covering Ofcom’s General Conditions
- Your interests represented as FCS engage directly with Ofcom, government and industry bodies & summarise latest updates.
Business Radio
- Representation – in addition to responding formally to consultations, we engage directly with relevant organisations including Ofcom and BIST with credible results such as recently ensuring that the UHF 2 band remains available for FCS members.
- Codes of Practice – regularly updated to reflect current best practice. The latest updates were to FCS1331 and FCS1362.
- Accreditation schemes – including FITAS, the Police fleetapproved code of practice for installing radio frequency equipment, including GPS, in motor vehicles, and SEAS, an Ofcom endorsed code of best practice for radio mast site engineering and antenna commissioning.
- Member Meetings and Events – we organise regular meetings at which members can raise issues and concerns on business matters as necessary.
- Day to Day Support – we provide support for telephone and email enquiries from our members on a range of topics, including regulation, best practice and industry process.
- Briefings and announcements – we keep track of news and developments and inform members accordingly.
Installers
- Monthly Tender Alert
- Customer Contract Compliance Checker ToolÂ
- Gigabit Broadband Voucher SchemeÂ
- FCS Code of Practice- the service provides Ofcom compliant Consumer and Complaint Code templates at an affordable rate, discounted for members
- Member meetings
- Briefings and announcements – we keep track of briefings and announcements made by major industry stakeholders.
- Member Directory
What are the benefits of being an FCS member?
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- Telecoms regulatory compliance check on joining.
- Dedicated compliance and regulatory expert team guidance, support and advice with regular briefing.
- Templates for mandatory general and complaint Code of Practice with annual maintenance review.
- Communications Ombudsman – Communications Ombudsman is a successful, private, not-for-profit company providing an expert independent dispute resolution service for the communications sector. FCS members receive FREE membership of Communications Ombudsman as well as preferential rates on individual cases. To view more information click here.
- Training – FCS offer training programmes which use modern learning techniques and practices to deliver the most effective and relevant training available today at a discounted rate for its members. For Communications companies, this includes bitesize on-demand, online regulatory training covering Ofcom’s General Conditions.
- Your interests represented as FCS engage directly with Ofcom, government and industry bodies.
- Monthly Tender Alert
- Customer Contract Compliance Checker Tool – a practical online tool designed to help members ensure their customer contracts comply with Ofcom regulations. We understand how important your customer contracts are and how challenging it can be to stay up to date with regulatory requirements. That’s why we’ve partnered with our legal specialists at Preiskel & Co to create a simple, user-friendly solution.
- The Contract Tracker allows you to:
- Select your customer type – different rules apply to different customer categories.
- View all relevant Ofcom contract regulations in one clear, accessible place.
- It’s quick, intuitive, and completely free for FCS members.
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- Gigabit Broadband Voucher Scheme – As a member you will automatically be fast-tracked through your application for the Gigabit Broadband Voucher Scheme! Gigabit vouchers can be used by small businesses and the local communities surrounding them to contribute to the installation cost of a gigabit-capable connection. Businesses can claim up to £2,500 against the cost of connection either individually or as part of a group project. For more information about Gigabit Broadband Voucher Scheme please click here.
- FCS Code of Practice- the service provides Ofcom compliant Consumer and Complaint Code templates at an affordable rate, discounted for members. As part of the service, FCS also carries out an annual maintenance review to ensure that your codes are up to date and remain compliant. For more information click here.
- Providing Feedback from industry Group and Fora – we seek to attend the vast majority of relevant meetings of interest to FCS members. We will then provide updates to our members.
- Responding formally to consultations-Â FCS will contact members for their feedback on industry consultations and respond formally on your behalf.
- Member meetings –Essential news and immediate access to information that affects your business with in our regular industry briefings and frequent sector-specific policy updates.
- Day to Day Support – we provide support for telephone and email enquiries from our members on a range of topics, including regulation, best practice, and industry process.
- Briefings and announcements – we keep track of briefings and announcements made by major industry stakeholders.
- Member Directory – FCS member companies are promoted and listed on our members directory located here.
It is a condition of membership that companies sign the FCS Code of Conduct for good business practice, and commit to trade legally and ethically at all times.  FCS itself is committed to abide by the Trade Association Forum’s code of practice for trade association governance.
FCS members also abide by the FCS ethical code of business practice.
About FCS
History
It is a condition of membership that companies sign the FCS Code of Conduct for good business practice, and commit to trade legally and ethically at all times.  FCS itself is committed to abide by the Trade Association Forum’s code of practice for trade association governance.
FCS members also abide by the FCS ethical code of business practice.
Get Involved
FCS Launches New Website for Improved Member Experience
As part of our ongoing commitment to members, we are delighted to launch our new website.
The new platform has updated features, including an improved search function, making it:Â
Easier to useÂ
Easier to find informationÂ
Faster to get to our Briefings
Complying with Regulation can improve your bottom line
Regulatory Compliance, why it’s important and what applies to you!
Presented at the UKPW26 and by Stefanie Norman and Steve Kerr
