As part of our ongoing commitment to members, we are delighted to launch our new website.
The new platform has updated features, including an improved search function, making it:
- Easier to use
- Easier to find information
- Faster to get to our Briefings
The improvements will make the site more user-friendly for members to rely on, while ensuring the same excellent service from FCS.
You can still find the same wealth of material including:
- Regularly updated Frequent Member Questions
- Templates for mandatory general and complaint Code of Practice
- Bitesize on-demand online regulatory training covering Ofcom’s General Conditions
- Customer Contract Compliance Tracker
- Summaries of our engagement with Ofcom, government, and industry bodies
- Latest Tender Opportunities
Plus, the information for all different member types is open to all members now that we have opened the individual constituency information and expertise to all due to members’ IP connectivity and application convergence.
We encourage you to take this opportunity to update your password in line with good security practices:
- Make sure it is unique to your FCS account
- Make it at least 12 characters long
- Ideally, use a password manager to create and store the password
Please click here to update your password and access the site:Â FCS Website | New Password
We look forward to receiving any feedback or future suggestions you may have for the site so that we can continue to make it as useful as possible for members: fcs@fcs.org.uk

