On behalf of the smaller communications service provider, this is what the Federation of Communicatons Industry has been up to recently. —— Service Management Forum (SMF) Megan Corcoran leads this for the FCS to ensure the concerns members flag are...
The Federation of Communication Services is delighted to launch its new member benefit; On-line Regulatory Training. This new benefit which is free for members of FCS, provides regulatory training in ‘bite-sized’ modules, clarifying the key Regulation that...
In the run-up to Christmas, the FCS will be providing daily updates with its top tips for keeping you compliant giving you one less thing to worry about as you focus on your celebrations. Just check back in here, or follow our social media channels to make sure you...
FCS is delighted to welcome Stefanie Norman to the team. Stefanie has spent over 30 years within the Telecommunications market, working at BT and Openreach. In her last role at Openreach she was the Director of Business Integrity responsible for risk, compliance and...
There is no denying that the last four years have been tumultuous for the Business Radio sector. There have been huge changes in customer demand, both in terms of volume and the nature of the solutions they sought over the period. This has left businesses with many...
Keeping up to date with current regulation and remaining compliant is challenging for FCS members; nobody wants to be fined by Ofcom. Ensuring compliance with new business and residential Fixed Voice & Broadband switching requirements, understanding new rules on...