FCS is delighted to welcome Stefanie Norman to the team. Stefanie has spent over 30 years within the Telecommunications market, working at BT and Openreach. In her last role at Openreach she was the Director of Business Integrity responsible for risk, compliance and...
There is no denying that the last four years have been tumultuous for the Business Radio sector. There have been huge changes in customer demand, both in terms of volume and the nature of the solutions they sought over the period. This has left businesses with many...
Keeping up to date with current regulation and remaining compliant is challenging for FCS members; nobody wants to be fined by Ofcom. Ensuring compliance with new business and residential Fixed Voice & Broadband switching requirements, understanding new rules on...
Please see notice from Ofcom below: Ofcom has today launched an investigation into BT following a UK-wide disruption to emergency call services on 25 June 2023. Our rules require BT and other providers to take all necessary measures to ensure uninterrupted access to...
Ofcom is seeking industry feedback on a potential new approach to detect and block ‘spoofed’ numbers and the FCS has responded to their recent consultation. Call spoofing is a common tactic used by scammers to trick people into thinking a phone call is from a trusted...
Small-Scale DAB (SS-DAB) is a National Policy project to vastly increase the number of local radio stations throughout the country. It is to be expected that in your area, there will be at least one new SS-DAB station you can tune to. The FCS very much supports this...