FCS Launches New Online Regulatory Training Modules
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The Federation of Communication Services is delighted to launch its new member benefit; On-line Regulatory Training.
This new benefit which is free for members of FCS, provides regulatory training in ‘bite-sized’ modules, clarifying the key Regulation that members need to be aware of and to comply with.
The six modules include:
- UK Regulation overview
- Ofcom the General Conditions and EECC
- Advertising & Promotion and Sales & Sign-up
- Contracts and customer acquisition
- Switching (of Voice and Broadband services)
- Sales records and Information publication.
All FCS training modules are accessible through the Members Area.
Members Area – CSP/MSP Members – CSP/MSP Member Resources.
Each module takes around 15 – 20 minutes to complete and, as ever, the FCS team is available to answer any questions about the Regulatory details that you may have after watching the modules.
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