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FCS response – Ofcom regulatory enforcement guidelines consultation

The Federation of Communication Services represents companies which provide professional communications solutions to business users. Our members deliver telecommunications services via mobile and fixed line telephony networks, broadband, satellite, wi-fi and business radio. Our members’ customers range from SMEs, home-workers and microbusinesses up to the very largest private enterprises and public sector users. FCS is the largest trade organisation in the professional communications arena, representing the interests of circa 350 businesses which supply B2B services nationwide.

Please complete this form in full and return to 080review@ofcom.org.uk.

Consultation title Ofcom’s approach to enforcement: consultation on revising the Regulatory Enforcement Guidelines
Full name steve kerr
Contact phone number 07710 302627
Representing (delete as appropriate) Organisation
Organisation name Federation of Communication Services
Email address skerr@fcs.org.uk

Confidentiality

We ask for your contact details along with your response so that we can engage with you on this
consultation. For further information about how Ofcom handles your personal information and your
corresponding rights, see Ofcom’s General Privacy Statement.

Your details: We will keep your contact number and email address confidential. Is there anything else you want to keep confidential? Delete as appropriate. Nothing
Your response: Please indicate how much of your response you want to keep confidential. Delete as appropriate. None
For confidential responses, can Ofcom publish a reference to the contents of your response? Yes

Your response

Question 1: Do you have any comments on our proposed approach to including the enforcement of the VSP framework, OES obligations and the TSA in the Regulatory Enforcement Guidelines?

Is this response confidential? No 

FCS would encourage Ofcom to ensure that regulation and associated enforcement is targeted at the capability provider who is accountable and has the power related to any action. This is often not the end customer provider or reseller but providers further back in the value chain.  

Question 2: Do you have any comments on the proposed addition of regime-specific annexes?

Is this response confidential?  No 

FCS supports the proposed regime specific annexes, which should make it easier to navigate to and access the required guidance.  

Question 3: Do you have any comments on the proposed redrafting of the settlement section of the Regulatory Enforcement Guidelines?

Is this response confidential?  No 

FCS supports the proposed simplification of the section on settlement.  

Question 4: Do you have any comments on the proposed updates and clarifications to the text in the Regulatory Enforcement Guidelines?

Is this response confidential?  No

FCS understands the different case by case variations and supports this Ofcom initiative to clarify its regulatory powers and the differing procedural obligations.

Question 5: Do you have any comments on Ofcom’s proposed guidance on how to apply for consent to bring civil proceedings against companies in breach of relevant regulatory requirements?

Is this response confidential? No 

FCS support the proposed inclusion in the guidelines of an explanation of the process for applying for consent and how Ofcom will approach such requests.

Question 6: Do you have any other comments on the proposed changes to the Regulatory Enforcement Guidelines?

Is this response confidential? No 

FCS would like to invite Ofcom to engage with and talk to our membership about its enforcement and the changing enforcement environment. 

 

Other Consulations

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