Generic filters

FCS Activity Update

On behalf of the smaller Managed Service Provider (MSP) / Communication Service Provider (CSP), this is what the Federation of Communicatons Industry has been up to recently.

——

Service Management Forum (SMF)

Megan Corcoran leads this for the FCS to ensure the concerns members flag are recognised and prioritised correctly by Openreach.

Number Porting (NP)

Megan Corcoran leads this group for the FCS to ensure the current ‘clunky’ process operates for members and that improvements linked to OTS are prioritised by industry. Megan is also engaging with the OTS porting group to make sure that the improvements to porting work for all members of the complex supply chain and not just that of the vertically integrated providers.
Openreach FTTP business orders

Megan Corcoran leads this for the FCS to ensure key improvements are prioritised and FTTP provision performance is improved.

Ofcom engagement

Stef Norman is leading the FCS direct engagement and influence for Business with Ofcom on ‘Mobile Roaming’ and ‘CLi’ consultation responses.

Move to All-IP industry working group

The FCS team attends and contributes to industry programme calls.

Members CSP/MSP monthly meetings

Megan Corcoran co-ordinates the content of these, to keep members updated on key industry issues.
BR audit
Tim Cull leads for FCS in preparing for audit.

FCS Regulatory Training ‘bite-sized’ on line modules

Steve Kerr and Sharyar Ahmed are working on the delivery of this free benefit for FCS members. Modules 1, 2 & 3 have now been launched and module 4 (contracts) and module 5 (Switching) will be available to members shortly.

Gaining Provider Led Business switching

Megan Corcoran leads and Itret Latif and Steve Kerr are contributing to the industry working group that is working collaboratively to ensure Business switching is delivered compliantly and equivalently.

FCS members’ complex regulatory concerns

Megan Corcoran and Stef Norman continue to liaise directly with the Ofcom regulatory team, to ensure all members’ complex questions are answered fully and correctly.
——
Not yet a member? Find out more HERE

Related News

Join us today

Members benefit from telecoms regulatory checks, dedicated compliance and regulatory expert team support, templates for Ofcom compliant consumer & complaint codes, dispute resolution support, bite-size on-demand online regulatory training covering Ofcom’s General Conditions, represented interests and more to avoid fines, save time and strengthen your reputation with customers and partners.