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FCS are hosting a Service Surgery call with Openreach at 2pm on Weds. This a unique opportunity for Members to have direct access to the Senior Openreach Service team and get first-hand feedback on your issues and current pain points. Please contact fcs@fcs.org.uk for a copy of the invite to share with your service managers. If you have any issues that you’d like to share in advance please send them to rgill@fcs.org.uk.
As part of our ongoing commitment to members, we are delighted to launch our new website. The new platform has updated...
Regulatory Compliance; why it’s important and what applies to you! View the presentation slides here Presented at...
FCS is delighted to welcome Nicola Robbins to the team. Nicola has been in the telecoms industry for over 30 years;...
Members benefit from telecoms regulatory checks, dedicated compliance and regulatory expert team support, templates for Ofcom compliant consumer & complaint codes, dispute resolution support, bite-size on-demand online regulatory training covering Ofcom’s General Conditions, represented interests and more to avoid fines, save time and strengthen your reputation with customers and partners.