Posted on 08/04/2021 As Ofcom signalled in the February 2021 Consultation document, they consider it would be helpful for industry to begin preparatory work for switching process implementation prior to the publication of our policy statement. In particular,...
Posted on 31/03/2021 Ofcom have recently published a new document from industry that proposes a modification to the Code to Switch process. This has been published on their website here. In order to give all stakeholders a chance to consider this new document as...
Posted on 23/03/2021 The Information Commissioner’s Office (ICO) and Ofcom have today outlined a joint plan for tackling nuisance and scam calls for 2021/2022. The ICO takes the lead on tackling live and recorded marketing calls and nuisance text messages and emails....
Posted on 24/02/2021 FCS has provided a summary to members on the Ofcom Customer Switching Consultation and request feedback. A call will take place 3rd March. FCS Members please log in below for further details. Ofcom has published a consultation setting out its long...
Posted on 03/02/2021 As an advocate of One Touch Customer Switching FCS welcome Ofcom’s new plans for seamless broadband switching. Broadband and landline customers would benefit from quicker, simpler and more reliable switching, under Ofcom plans to introduce a new...
