Posted on 08/04/2021 As Ofcom signalled in the February 2021 Consultation document, they consider it would be helpful for industry to begin preparatory work for switching process implementation prior to the publication of our policy statement. In particular,...
Posted on 31/03/2021 Ofcom have recently published a new document from industry that proposes a modification to the Code to Switch process. This has been published on their website here. In order to give all stakeholders a chance to consider this new document as...
Posted on 23/03/2021 The Information Commissioner’s Office (ICO) and Ofcom have today outlined a joint plan for tackling nuisance and scam calls for 2021/2022. The ICO takes the lead on tackling live and recorded marketing calls and nuisance text messages and emails....
Posted on 03/03/2021 FCS are proud to be support Channel Live online event which is taking place over two days 3rd and 4th March 2021.The event provides the perfect opportunity for our sector to reconnect with 2 days of networking, new business opportunities and...
Posted on 24/02/2021 FCS has provided a summary to members on the Ofcom Customer Switching Consultation and request feedback. A call will take place 3rd March. FCS Members please log in below for further details. [private role=”visitor-only”] Ofcom has...
Posted on 10/02/2021 FCS Responds to Ofcom’s consultation on its annual plan of work FCS has responded to Ofcom’s latest consultation on its proposed plan of work for 2021/22. The FCS response raises concerns around Ofcom’s oversight of the UK...
