Posted on 13/04/2021 FCS are pleased to announce two new co-chairs for the CSP/MSP group. Mark Johnson from 9 Group and Ben Attenborrow from Sempervox, please find their information below. Mark Johnson Mark started his career in Retail banking and then Leasing...
Posted on 08/04/2021 As Ofcom signalled in the February 2021 Consultation document, they consider it would be helpful for industry to begin preparatory work for switching process implementation prior to the publication of our policy statement. In particular,...
Ofcom have recently published a new document from industry that proposes a modification to the Code to Switch process. This has been published on their website here. In order to give all stakeholders a chance to consider this new document as part of their response...
The Information Commissioner’s Office (ICO) and Ofcom have today outlined a joint plan for tackling nuisance and scam calls for 2021/2022. The ICO takes the lead on tackling live and recorded marketing calls and nuisance text messages and emails. They are responsible...
FCS are proud to be support Channel Live online event which is taking place over two days 3rd and 4th March 2021.The event provides the perfect opportunity for our sector to reconnect with 2 days of networking, new business opportunities and industry insight to keep...
Posted on 24/02/2021 FCS has provided a summary to members on the Ofcom Customer Switching Consultation and request feedback. A call will take place 3rd March. FCS Members please log in below for further details. [private role=”visitor-only”] Ofcom has published a...
