In the run-up to Christmas, the FCS will be providing daily updates with its top tips for keeping you compliant giving you one less thing to worry about as you focus on your celebrations. Just check back in here, or follow our social media channels to make sure you...
FCS is delighted to welcome Stefanie Norman to the team. Stefanie has spent over 30 years within the Telecommunications market, working at BT and Openreach. In her last role at Openreach she was the Director of Business Integrity responsible for risk, compliance and...
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Keeping up to date with current regulation and remaining compliant is challenging for FCS members; nobody wants to be fined by Ofcom. Ensuring compliance with new business and residential Fixed Voice & Broadband switching requirements, understanding new rules on...
Please see notice from Ofcom below: Ofcom has today launched an investigation into BT following a UK-wide disruption to emergency call services on 25 June 2023. Our rules require BT and other providers to take all necessary measures to ensure uninterrupted access to...
Ofcom is seeking industry feedback on a potential new approach to detect and block ‘spoofed’ numbers and the FCS has responded to their recent consultation. Call spoofing is a common tactic used by scammers to trick people into thinking a phone call is from a trusted...
