FCS response to Ofcom on ‘spoofed’ numbers

Ofcom is seeking industry feedback on a potential new approach to detect and block ‘spoofed’ numbers and the FCS has responded to their recent consultation.

Call spoofing is a common tactic used by scammers to trick people into thinking a phone call is from a trusted person or organisation, such as a bank. The FCS response encourages Ofcom to not simply consider Calling Line Identification (CLI) authentication as a single remedy, but to assess the wider problem of calling number trust and multiple potential solutions. FCS believe that a holistic approach to spoofing resolution should include CLI authentication, a national industry Centralised Numbering Databases (CDB), number management, controlled allocation of numbers and appropriate industry governance ensuring robust monitoring and control.

The full FCS response to this Ofcom consultation is available here.

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