FCS policy work on behalf of the Communications and Managed Service providers Also known as CSPs or MSPs, these companies manage voice and data traffic over network infrastructure.channel is based around six fundamental principles:
Free and competitive markets:
Fighting for a level playing field on access to fibre access and mobile minutes. Ensuring the Ofcom and Government understand the requirements of suppliers to small business and public sector organisations. Arguing for market conditions which encourage new and competitive players to enter market, and for wholesale packages which enable specialist comms providers to create innovative business-specific packages to suit their customers’ needs.
Equivalence of Access:
Raising members’ concerns over BT/Openreach legacy systems and poor number porting with Openreach Commitments Monitoring Office, Office of Telecoms Adjudicator and Ofcom. Representing SME suppliers with government officials framing initiatives like the PSN procurement framework and BDUK voucher scheme. Campaigning for structurally separated utility model for mobile and broadband, with resellers simply leasing capacity from utility operators of fibre network or mast sites.
Transparency of competition:
Ensuring Ofcom is aware of the need to allow the vibrant, entrepreneurial reseller community to flourish.
Seeking solutions which enable communications providers to bundle mobile functionality seamlessly with other communications, and to bill customers on a consistent basis.
Industry best practice, where the industry itself sets the appropriate performance/ quality levels:
Championing a common industry position to Ofcom and Government on issues such as business gaining provider-led number switching, market reviews, migration to all-ip and WLR withdrawal.
Regulation which recognises the distinct nature of the business-to-business market place:
Agreeing specific service level improvement processes for Openreach business-to-business customers with Ofcom and OTA. Fighting for regulatory protection and impact assessments which assess the risk of unintended consequences to business customers.
Benefits
- Telecoms regulatory compliance check on joining
- Dedicated compliance and regulatory expert team guidance, support and advice with regular briefings
- Templates for mandatory general and complaint Code of Practice with annual maintenance review
- Dispute resolution support includes FREE Ombudsman Services membership and access to legal guidance from specialist solicitors
- Bitesize on-demand online regulatory training covering Ofcom’s General Conditions
- Your Interests represented as FCS engage directly with Ofcom, government, industry bodies & summarise latest updates
Industry & Government Engagement
Partnerships
GPLB Steering Group
Member Area
Join us today
Members benefit from telecoms regulatory checks, dedicated compliance and regulatory expert team support, templates for Ofcom compliant consumer & complaint codes, dispute resolution support, bite-size on-demand online regulatory training covering Ofcom’s General Conditions, represented interests and more to avoid fines, save time and strengthen your reputation with customers and partners.