June’s CSP meeting was held 30th June at 12pm.
We had the following presentations form Openreach:
- Optical Portfolio Update – Simon Williams
- EAD Portfolio Update – Mark Hitch
- Change to Openreach Service Managers – Juliette Scott
- Service update Juliette Scott
- ASD and ASG performance Mark Fletcher
- SOGEA and Copper Planning Update Gary Heatherington
- Direct Reseller Access – Chris Murdoch
- Service Surgery – FCS Members & Openreach Mark Jolley and Rebecca Jones
Openreach have taken examples from members on issues with engineers, numbers returning to range holder on transfer, inability to accept TRCs, SOGEA install issues and a few other individual service issues. A deep dive on contractor/engineering performance will be done at the next CSP in July. Openreach will report back at the next service surgery which will be held via teams on 14th July at 2pm.
FCS provided their monthly feedback from industry meetings, including All IP transition progress and a regulatory and consultation update.
If you want to provide and feedback or raise any queries, please contact [email protected].