Openreach and OTA have engaged with FCS on managed migrations. We have started a working group to look at the business journeys, which are much more complex than the residential journeys. ​ We will be starting some workshops to look in more detail at best practice and...

As communicated previously, FCS is engaging with Ofcom on its Mobile Strategy Review. Ofcom has now requested our members specific feedback and views on the provision of mobile services to business customers. This is a great opportunity for the FCS membership to input...

June’s CSP/MSP meeting was held 30th June at 12pm. We had the following presentations form Openreach: Optical Portfolio Update – Simon Williams ​ EAD Portfolio Update – Mark Hitch​ Change to Openreach Service Managers – Juliette Scott ​ Service update Juliette Scott​...

FCS have attended a meeting where Openreach are consulting with industry on furthering the Covid repair process. It is currently mandated, but pending further announcements from the government regarding thepossible end of lock down, Openreach are considering extended...

The latest changes to Ofcom’s Competition and Consumer Enforcement Bulletin were made today and relates to the following cases: Investigation into BT’s compliance with its obligations as a broadband universal service provider Investigation into BT response to...

From next year, British Sign Language users will be able to contact the emergency services using video relay, under new rules announced today by Ofcom. Under our existing rules, people with hearing or speech impairments can already communicate with other people over...