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FCS News

FCS with Ofcom on COVID-19

Posted on 16/04/2020 Following FCS' recent letter regarding the impact of COVID-19 on the communications industry, we have been offered a meeting with Ofcom, which will take place next week - on Wednesday 22nd April. At that session FCS will be discussing the...

Corona Virus Update

Posted on 06/04/2020 Coronavirus Update: look out for the regular updates we’re emailing to you. On the 1 April we sent an update on: Openreach Escalations process, the delay to the Openreach 20/21 and the latest Ofcom statement on serving customers during the...

Ofcom – the future of fixed telephone services

Posted on 22/02/2019 Those of our members who were on the CSP/MSP call this week will recall that I mentioned a statement that Ofcom was due to publish on the changes afoot as we move to all IP. Please login for further information Cathy Gerosa cgerosa@fcs.org.uk...

Two Openreach briefings: DSO Contacts and Chatbot trial

Posted on 20/02/2019Please find below the details of two Openreach briefings for our members - the first may require action from you, the second is an invite to join a proof of concept for chatbot development.Please login for further informationCathy...

Ofcom – International Stakeholder Forum

Posted on 22/07/2019 Ofcom's International Stakeholder Forum featured discussions about the DCMs update on AVMS Directive Consultation, Transposition of the EECC, BEREC Update and EU Spectrum - RSPG & RSC.  Please find the slide presentation that was shown at the...

FCS2000:2016

Posted on 02/02/2016 New Best Practice code on stolen devices launched for the mobile phone industry The Federation of Communication Services (FCS) has released a new landmark Code of Practice for gadget recyclers, to protect both consumers and reprocessors from...